Resolving Or Closing An Issue

RESOLVE/CLOSE ISSUES

Who can do this?

• Vera Suite Administrators

Instructions

1. Click on the down arrow  next to Issues. Select Issues List.
2. Find desired issue.
3. If you have resolved an issue, select Close/Edit Issue. If you need to add Additional Details, keep the status set to Open for now. Add your note.
4. Update the Status to Pending or Closed.
5. Provide Additional Details about how the issue was resolved.
6. Save.
7. Your KPA consultant or your organization’s safety representative will verify that the issue was resolved.