FORGOT YOUR USERNAME?
No problem! You can retrieve it yourself as long as you have an email address or cell phone number on file.
1. Select Forgot Username on the Vera Suite login screen.
2. You’ll be redirected to a Forgot Username page. Enter the email address or cell phone number associated with your account. Submit.
3. Check your email or cell phone for a SMS text message. It will include your username. SMS message data rates apply.
If you are not a registered Vera Suite user, please contact your company’s Vera Suite administrator.
HR administrators can also assist employees with username recovery by looking up their username for them within the Master Employee List. To navigate there, select Employee Management, then select Master Employee List. The UserName column shows the employees’ username.